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NHAI Toll Rules - Toll Operators To Ensure Minimum Vehicle Wait Time

According to the new rules, toll operators only get a 10 second service window for each vehicle. The National Highways Authority of India (NHAI) has come up with new toll rules with the aim to reduce waiting time at toll plazas across the nation. According to the new guidelines, which were issued recently, toll operators have to ensure that the service time for a vehicle at the booth does not exceed 10 seconds. This rule is applicable even during peak hours. Further, toll operators have also been instructed to not allow vehicles to queue up. If the queue of waiting vehicles crosses 100 metres, all of the vehicles within 100 metres from the toll booth will be allowed to pass without paying the toll fee.........Read more